Terms of Service

These Terms of Service (the “Terms”) are a legal agreement between you and Scopivo (“Scopivo,” “we,” “us”). They cover your use of scopivo.com and the Scopivo web application (the “Service”). By creating an account or otherwise using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1. The Service

Scopivo is client-management software for freelancers, consultants, and small studios. It helps you create and send proposals, contracts, and invoices, track time and expenses, run a client portal, and get paid through your own Stripe account.

2. Eligibility

You must be at least 18 years old and able to enter into a binding contract to use the Service. If you're using the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.

3. Your account

You're responsible for keeping your account credentials safe and for everything that happens under your account. Notify us at hello@scopivo.com if you suspect unauthorized access. One person or business per account.

4. Plans and payment

Free plan. When you sign up, your account starts on the Free plan. The Free plan includes the limits listed on scopivo.com/#pricing and is free for the first 365 days from signup. After 365 days, you can upgrade to Pro to continue using all features; we may add restrictions to free accounts after 365 days with at least 14 days' notice. You keep all of your data and can export it as CSV from Settings at any time.

Pro plan. Pro is a paid subscription billed monthly or annually at the rates shown on the pricing page. Subscriptions renew automatically until you cancel from Settings → Billing. Cancellation takes effect at the end of the current billing period; we don't prorate refunds for partial periods unless required by law.

Payments to you from your clients. Scopivo uses Stripe Connect. When your clients pay your invoices, the funds go directly to your Stripe account, not to Scopivo. Standard Stripe processing fees apply; we don't take a cut. Disputes, chargebacks, refunds, and tax handling on those payments are between you, your client, and Stripe.

Taxes. Subscription fees are exclusive of any applicable taxes. You're responsible for any sales, use, or VAT taxes that apply to your purchase of the Service. You're also responsible for the taxes you owe on income generated through the Service.

5. Your content

You own everything you put into Scopivo: client records, proposals, contracts, invoices, projects, time entries, expenses, deliverables, templates, and uploaded files (your “Content”). We make no claim to your Content.

You grant Scopivo a limited, worldwide, royalty-free license to host, store, transmit, display, and back up your Content solely to provide the Service to you. This license ends when you delete the Content or terminate your account.

6. Your branding, never ours

Documents you send to your clients (proposals, contracts, invoices, deliverable reviews, intake forms, booking pages) display your branding only. Scopivo does not place its name, logo, or marketing on the documents your clients see, on any plan. Email notifications sent to your clients are sent from your organization's name and the From address you configure; the only Scopivo reference is a small “Sent via Scopivo” line in the email footer required for deliverability and compliance.

7. Acceptable use

You agree not to use the Service to:

• violate any law or third party's rights, including intellectual property rights;
• send spam, phishing, harassment, or content that is fraudulent, deceptive, defamatory, obscene, or otherwise unlawful;
• interfere with the Service's operation, including by attacking the infrastructure, scraping at unreasonable rates, or circumventing rate limits or quota enforcement;
• reverse-engineer, copy, or compete with the Service by building a substantially similar product;
• process the personal data of children under the age of 16 through the Service.

8. Sub-processors

Scopivo runs on Google Cloud and Firebase, sends email through Resend, processes Pro subscription payments through Stripe, and uses Cloudflare Turnstile for bot protection on public forms. These third-party providers (the “Sub-processors”) handle your data on our behalf under their own terms. Our current Sub-processors are listed in the Privacy Policy.

9. Service availability

We work to keep Scopivo available and reliable, but we don't guarantee uptime, error-free operation, or that the Service will meet every need. Maintenance windows, third-party outages (e.g. Google Cloud, Stripe), and bugs happen. The Service is provided “as is” and “as available.”

10. Termination

You can cancel your account at any time from Settings → Account. We may suspend or terminate your account, with notice where reasonable, if you breach these Terms, fail to pay amounts due, or use the Service in a way that creates risk for us or other users.

After deletion, your data is permanently removed from our systems, including from production databases and Cloud Storage. We do not retain backups of deleted accounts.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

Scopivo is not a law firm, accounting firm, or financial advisor. Templates and example content shipped with the Service are starting points, not legal or financial advice. Use them at your own risk and consult a licensed professional where appropriate.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SCOPIVO BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

SCOPIVO'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

13. Indemnification

You agree to indemnify and hold Scopivo harmless from any claim, loss, or expense (including reasonable legal fees) arising out of your Content, your use of the Service, or your breach of these Terms.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we'll update the “Last updated” date at the top of this page and, for material changes, give notice through the Service or by email at least 14 days before the change takes effect. Your continued use of the Service after the change takes effect means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of the State of California, excluding its conflict-of-law rules. Any dispute arising out of these Terms will be resolved exclusively in the state or federal courts located in San Francisco County, California, and you consent to the personal jurisdiction of those courts. Nothing in this section limits any rights you have as a consumer under your local law that cannot be waived by contract.

16. Miscellaneous

These Terms are the entire agreement between you and Scopivo regarding the Service. If a provision is held unenforceable, the rest of the Terms remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Contact

Questions about these Terms? Email hello@scopivo.com.